Real Estate Services Act


As of January 1, 2022, the Real Estate Services Act (RESA) and Real Estate Services Regulation (RESR) provide new regulation for Manitoba’s real estate industry. The RESA and RESR replace the Real Estate Brokers Act.


Key Elements:

1. All agents must have a signed service agreement with their clients when showing property and advising on real estate.

2. Allows for e-signatures in signing real estate documents.


What is a service agreement?

A service agreement details the real estate services your REALTOR® has agreed to provide to you on behalf of their brokerage within a specific timeframe.


Why has the service agreement been introduced?

With the enactment of The Real Estate Services Act in 2022 every REALTOR® in Manitoba, before providing real estate services, must specify in writing (a) the services they agree to provide, (b) any rights to terminate the service agreement before it expires, and (c) the manner in which their brokerage is to be paid. If a REALTOR® is assisting you with buying, selling, or renting commercial or residential property, the REALTOR® is required to provide you with a written service agreement to be signed by them and you prior to providing any real estate services to you


Here are three things to keep in mind before you sign:

  • The purpose of a service agreement is to set out the service obligations of your REALTOR®, the timeframe in which the services are to be provided, and how their brokerage will be paid for those services.
  • Unless you sign a written service agreement, your REALTOR® is prohibited from providing services to you. Your signature is your proof that your REALTOR® has put their promises in writing.
  • Service agreements are not intended to impose obligations on you unless you agree to them. If a service agreement contains obligations such as to work exclusively with a particular brokerage and REALTOR® during the term of the agreement, or to pay the brokerage regardless of whether you use their services in a transaction or not, be sure to read the service agreement thoroughly and ask questions before you sign it so that you understand what those obligations are.



See more about the RESA at www.promisesonpaper.ca produced by the Manitoba Real Estate Association.


To read the Act and Regulations, visit the official Manitoba Law pages:



Understanding the Real Estate Service Act (RESA)


The new Act and accompanying regulation was designed to:

  • modernize the regulations, allowing for e-signatures/e-storage of documents.
  • improve industry standards and accountability by using service agreements so the public is clear on what service they will be receiving.
  • enhance consumer protections, allows the Commission to assess monetary penalties, and take action against unregistered persons


RESA also includes enhanced public protection elements for consumers, including the ability for the Registrar to assess penalties against registrants for misconduct, and other new powers to take action against persons carrying on unregistered activity.  


If you have questions on the new Act and regulations contact:

The Manitoba Securities Commission Real Estate Division

         500-400 St. Mary Ave.

         Winnipeg, MB R3C 4K5


Call          204-945-2562

Email       realestate@gov.mb.ca

Website   https://mbrealestate.ca/resa2022 


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